SlotoNights Privacy Policy

At SlotoNights, we are committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our platform at slotonights.com. By registering an account and using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before proceeding with the SlotoNights login or any registration steps.

1. Who We Are

Our platform is operated by Fortune Master Limitada, a licensed gaming operator holding license no. ALSI-202505022-FI1 issued by the AOFA. We are responsible for how your personal data is collected and processed in connection with our services. If you have any questions about this policy or your data, you may contact us at customercare@slotonights.email or by phone at 441241340778.

2. Information We Collect

When you use our services — including when you complete the SlotoNights casino login, make a deposit, or interact with our support team — we may collect the following categories of information:

2.1 Personal Identification Data

  • Full name, date of birth, and nationality
  • Email address and phone number
  • Residential address and proof of identity documents
  • Username and account credentials

2.2 Financial Data

  • Payment method details (Visa, Mastercard, e-wallets, cryptocurrency wallets including BTC, USDT, ETH)
  • Transaction history, deposit and withdrawal records
  • Currency preferences (EUR, USD, RUB, and supported crypto)

2.3 Technical and Usage Data

  • IP address, browser type, and device information
  • Pages visited, time spent on site, and interaction logs
  • Cookie data and session identifiers
  • Geographic location (to verify compliance with restricted country policies)

2.4 Communications Data

  • Messages sent via live chat (available 24/7) or email
  • Phone call records with our support team
  • Survey responses and feedback you voluntarily provide

3. How We Use Your Information

Here at SlotoNights, we use the information we collect for the following purposes:

  • To create and manage your player account and process the SlotoNights login securely
  • To verify your identity and comply with our anti-money laundering (AML) and Know Your Customer (KYC) obligations
  • To process deposits and withdrawals in accordance with our stated limits and pending times of up to 36 hours
  • To administer bonuses, lotteries, and tournaments — including our Weekly Battle, Silver Lottery, and Golden Lottery promotions
  • To enforce our restricted country policies and prevent access from blocked jurisdictions
  • To provide customer support via live chat, phone, and email
  • To send you account-related notifications and, where permitted, promotional communications
  • To improve the functionality of our desktop and mobile platforms
  • To detect fraud, suspicious activity, and problem gambling behaviors

4. Legal Basis for Processing

Our SlotoNights platform processes your data on the following legal grounds:

  • Contractual necessity — processing is required to provide you with our gaming services
  • Legal obligation — we are required to verify identities and report suspicious activity under applicable law
  • Legitimate interests — we process certain data to prevent fraud and improve our services
  • Consent — where you have explicitly opted in to marketing communications or cookie use

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Our cookies help us remember your preferences, maintain your session during SlotoNights casino login, and analyze how our site is used. You may manage or disable non-essential cookies through your browser settings, though doing so may affect certain features of our site.

We use the following types of cookies:

  • Essential cookies — required for core functionality such as login sessions and security
  • Analytical cookies — used to understand how users navigate our platform
  • Functional cookies — used to remember your preferences and personalize your experience
  • Marketing cookies — used, with your consent, to deliver relevant promotional content

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • With our licensed game providers (including NetEnt, Play'n GO, Yggdrasil, Hacksaw Gaming, Nolimit City, and others) to the extent necessary to deliver gaming services
  • With payment processors and financial institutions to complete transactions
  • With regulatory bodies and law enforcement when required by law or our licensing conditions under AOFA
  • With identity verification and fraud prevention services
  • With third-party analytics providers operating under strict data processing agreements

7. Data Retention

We retain your personal data for as long as your account remains active and for a minimum period thereafter as required by applicable law and our regulatory obligations. Financial transaction records may be retained for up to seven years. You may request deletion of your data subject to our legal retention requirements by contacting us at customercare@slotonights.email.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access the data we hold about you
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your data (where legally permissible)
  • The right to restrict or object to certain processing activities
  • The right to data portability
  • The right to withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact our support team via live chat or email. We will respond to all verified requests in a timely manner.

9. Security of Your Data

We at SlotoNights implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. Our platform uses SSL encryption for all data transmitted between your device and our servers. Access to personal data within our organization is restricted to authorized personnel only, and all staff handling your data are bound by strict confidentiality obligations.

10. Restricted Jurisdictions

Our services are not available in certain countries. If you access our platform from a restricted jurisdiction — including but not limited to the Netherlands, Ukraine, France, the United States, Spain, Italy, and many others listed in our Terms and Conditions — your registration and use of our services may be blocked or terminated. We process location data solely to enforce these restrictions in compliance with our licensing requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. When we do, we will notify you by posting the revised version on our website. We encourage you to check this page periodically. Your continued use of the SlotoNights platform following any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with us:

  • Email: customercare@slotonights.email
  • Phone: 441241340778
  • Live Chat: Available 24/7 on our website at slotonights.com

We are dedicated to resolving any privacy-related concerns promptly and transparently. Thank you for trusting our SlotoNights casino with your personal information — your privacy matters to us.